Senior Assistance Services

Heather Fraser, BA, CPFT

Certified in Foundations of Gerontology | MoCA Certified | Fully Insured

A Personal Commitment to Proactive Aging

My name is Heather Fraser, and I founded Trusted Support Co to help older adults remain independent, confident, and supported in their daily lives — while giving families meaningful peace of mind.

This work is deeply personal to me.

Like many families, I have seen how quickly everyday tasks — appointments, technology, errands, or simply not having consistent check-ins — can begin to feel overwhelming. Often, what makes the greatest difference isn’t medical care. It’s having someone reliable, organized, and genuinely attentive showing up each week.

I created Trusted Support Co to be that steady presence.

Professional Background & Credentials

Before launching Trusted Support Co, I spent more than 20 years in senior leadership roles in operations and digital strategy within a major Canadian financial institution. My work centered on structure, service delivery, accountability, and thoughtful communication — all of which now shape how I support families.

In addition to my corporate leadership experience, I bring relevant education and certifications specific to aging and wellness:

Bachelor of Arts (BA)
CPFT – Certified Personal Fitness Trainer (issued 2013)
Certified in Foundations of Gerontology
MoCA (Montreal Cognitive Assessment) Test Administration Certified
Fully insured, with completed Criminal Record & Vulnerable Sector Checks

My background in fitness and functional movement, combined with gerontology education, allows me to support clients with safe mobility guidance, fall-prevention awareness, and an informed understanding of cognitive changes that can occur with aging.

While Trusted Support Co provides non-medical services, my approach is informed, proactive, and grounded in education — not guesswork.

Why Families Trust the Model

Families often tell me that what they value most is consistency and communication.

Trusted Support Co is intentionally structured to provide:

✔ A consistent, familiar presence
✔ Scheduled weekly in-person visits
✔ Clear communication and updates
✔ Thoughtful follow-through
✔ A calm, professional approach

This is not drop-in help. It is structured, relationship-based support designed to prevent small issues from becoming larger concerns.

My Philosophy

I believe aging should not mean losing independence, dignity, or confidence.

With the right support, older adults can continue living comfortably in their own homes, connected to their communities, and feeling respected and valued.

Trusted Support Co exists to bridge the space between full independence and full home care — offering thoughtful, dependable support that makes everyday life easier and lighter.